Vendor Notices, Safety & Recall Information

Klein Tools NCVT-1 Non-Contact Voltage Tester Recall
Posted: April 14, 2021

The on/off button of the NCVT-1 is intended to be pressed down and then released. If the button remains depressed during the power on or power off cycle, the tip of the tool remains illuminated in green, indicating the tool is “ready to detect voltage,” when it is not.  Read the Klein Tools announcement for more info. 

Louisville Ladder Forced SHUT-DOWN Due to Aluminum Production/TX Storms/Natural Gas Crisis
Posted: February 18, 2021

Please see the attachments from Louisville Ladder. They will not be accepting any new orders until March 4, 2021. The storms in Texas and natural gas crisis are causing a halt in production. Restrictions are being put on industrial plants of natural gas as that energy source is being prioritized for residential use. Natural gas is the primary energy source in Cuprum – Louisville’s casting and extrusion of aluminum, therefore production of new product has come to a stop.  This news comes in addition to the communication posted on 2/11 stating that Louisville was suspending production of any non-core ladders at this time.


Louisville Ladder Production Update & Core List of Production Supported Ladders
Posted: February 11, 2021

Due to ongoing issues with raw material shortages, workforce available, and workplace standard procedures, all due to COVID, Louisville Ladder is suspending ladder production on ladders that do not have a high demand, and focusing all of their available resources to the attached list of CORE items.


Generac:  Encryption Firmware Now Available
Posted: May 27, 2020

As an initiative to improve the security of Generac generators, Generac will begin encrypting the accessory port on Evolution 2.0 Controllers.

Encrypted firmware is now live and available for download.  You may download it and update generators in the field manually with a USB stick.  Once a controller receives an encrypted firmware update, discontinued accessories: Mobile Link Cellular CDMA Accessory (G0064630), the Local Monitoring Device (G0066640 & G0066650), and third-party monitoring devices will no longer function with an encrypted Evolution 2.0 controller.  As a reminder, Generac connectivity devices such as the Wi-Fi module, 4G LTE Accessory, and the Wi-Fi Ethernet Accessory will not be affected due to encryption.
The third and final phase of launching encryption is to release generators in production with updated, encrypted firmware from the factory:

  • The first units to receive this will be the 10 and 13 kW nodes starting on June 5 and will be denoted with a green or black dot located on the controller.
  • All other generators will also leave production with encryption in the subsequent weeks following the June 5 date.

This initiative will ensure a safer and more secure connection when using Generac approved monitoring accessories.  For more information regarding encryption, please visit

Pass & Seymour® Commercial-Grade Tamper-Resistant Duplex Receptacles Recall Notice (February 21, 2020)

Legrand/Pass & Seymour® Commercial-Grade Tamper-Resistant Duplex Receptacles manufactured between October 21, 2019 and January 18, 2020.

Legrand has learned that the contacts inside some of these devices were manufactured out of specification, which could result in difficulty inserting a plug into the receptacle. In some cases, it could result in improper insertion of the plug.

See the Legrand notice for details.

Crouse Hinds FMV ( 3L – 15L ) & FMVA ( 20L – 25L ) LED Floodlights

Please read document for information regarding properly installing the external ground.

Leviton Importance Safety Notice (50A Product Recall)

Leviton has learned that certain items of its non-NEMA 50 amp connectors, plugs, receptacles and inlets were manufactured with terminal markings reversed, posing a potential risk of shock or over-voltage damage to equipment used with an affected product. While Leviton identified and corrected the problem, they believe a small number of mis-marked products were sold. The affected products were manufactured between May 1, 2019 and December 9, 2019, and can be identified by the catalog numbers and date codes on the attached list (“Potentially Affected Products”). The date code is located on a white label on the product and on the box.

Eaton 30A General Duty Lug Non-Conformance

It has been discovered that there is a quality concern with 30A General Duty Safety Switches manufactured between May 3, 2016 and July 19, 2016 which may contain non-conforming lugs.

Please review the document, at left, for further details.

Important Product Safety Bulletin Eaton Heavy Duty 30A and 60A Safety Switches

Eaton has identified a potential non-conformance with certain Eaton Heavy Duty 30A and 60A Safety Switches. The safety switch can potentially supply power when the handle is in the “off” position, subjecting the operator of the switch or any downstream equipment to risk of serious bodily injury or death.

This issue affects various configurations of 30A and 60A Heavy Duty safety switches manufactured between November 19, 2015 and January 23, 2018.

Please see Appendix B for a complete list of affected catalog number prefixes. Potentially affected switches can be identified using the information identified in Figures 1 and 2.

Eaton Bussmann series CUBEFuse – Indicating TCF – Updated Information

Eaton has identified a potential non-conformance that results in an exposed, 42 AWG wire (0.07 mm diameter) used in the indicating circuit of the CUBEFuse. The indicating wire may be exposed to the front or back of the fuse, thereby eliminating its finger safe characteristics. Any non-conforming CUBEFuse will still interrupt overloads and short-circuits.

Eaton CHF230 & CHF240 Thermal Magnetic Circuit Breakers

As provided in the Important Product Safety Bulletin, CHF 2-Pole 30 (Catalog CHF230/ Style Number 66C3112G35) and 40 Amp Thermal Magnetic Circuit Breakers (CHF240/ Style number 66C3112G37) with date codes May 27, 2019 (“190527”) through May 31, 2019 (“190531”) (“Impacted Products”). Impacted products have date codes 190527, 190528, 190529, 190530, 190531. They missed a manufacturing process and may not function properly, causing a potential condition whereby the breakers may not properly trip. Please quarantine and do not sell the Product. See document.

Eaton Ground Bar Installation via Drill Point in Panelboard Enclosure

Requirements applied by UL to Panelboards (covered in the Standard for Panelboards, UL 67) were recently revised to specify that drilling is acceptable in a panelboard enclosure if such openings are indicated by drill points and the manufacturer provides details to address how drill points may be provided. These requirements note that drill points may be applied at the factory, by use of a template, or other equivalent means: See document.

Milwaukee Expands Warnings & Instructions for M18 High Demand 9.0 Battery Pack

If highly conductive or corrosive fluids get inside the M18 HIGH DEMAND 9.0 battery pack in sufficient quantities, they can cause the battery pack to fail. Failure can include short-circuit which, in the extreme situation, can result in smoking or fire, even when not in use. Examples of highly conductive or corrosive fluids include seawater, certain industrial chemicals and bleach or bleach-containing products.

Please review the document, at left, for further details.

Fanimation Harbor Breeze Santa Ana Ceiling Fan

Blade can eject from the fan, posing an injury hazard to consumer. Get Repair.

Contact: 888-434-3797, email at or online at 

Full recall notice: